Documents

* Carrier Pre Select (CPS)

* Interconnect

* Network failure rate

* Regulated Leased Lines (BROTSoLL)

* Unbundling & Bitstream - With visit

* Unbundling & Bitstream - Without visit

* Unbundling and Bitstream - Availability Helpdesk

* Retail and Unbundling/Bitstream service provisioning and assurance Reports

Carrier Pre Select (CPS)

Q3 2009
Q4 2009
Q1 2010
Q2 2010

Interconnect

Q3 2009
Q4 2009
Q1 2010
Q2 2010

Network failure rate

Q3 2009
Q4 2009
Q1 2010
Q2 2010

Regulated Leased Lines (BROTSoLL)

Q2 2010
Q1 2010
Q4 2009
Q3 2009

Key Performance Indicators for Unbundling and Bitstream
Unbundling & Bitstream - With visit

July 2010
June 2010
May 2010
April 2010
March 2010
February 2010
January 2010
December 2009
November 2009
October 2009
September 2009

Unbundling & Bitstream - Without visit

July 2010
June 2010
May 2010
April 2010
March 2010
February 2010
January 2010
December 2009
November 2009
October 2009
September 2009
August 2009

Unbundling and Bitstream - Availability Helpdesk

July 2010
June 2010
May 2010
April 2010
March 2010
February 2010
January 2010
December 2009
November 2009
October 2009
September 2009
August 2009

Retail and Unbundling/Bitstream service provisioning and assurance Reports
Annual Report 2009

Quarterly Report Q1 2010

Disclaimer
The Wholesales Key Performance Indicators (apart from the Retail and Unbundling/Bitstream service provisioning and assurance Reports) are published on this page in execution of the decision of the BIPT dated 23/05/2007.

These KPIs are measured in accordance with the methodology defined by this decision. Consequently, these KPIs are not usable to assess the execution of the individual contracts and the provision of the services to the individual customers. This publication is made without prejudice to Belgacom's rights and without any adverse recognition.